Outage in Xendit

UBP Direct Debit disruption

Resolved Minor
May 26, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear customers, We are currently experiencing a disruption with our UBP direct debit product. We have escalated this to our partner and we are waiting for their resolution. Impact - - Customers will receive a 503: CHANNEL_UNAVAILABLE response when creating DD UBP payments We apologize for any inconvenience caused. Sincerely, Xendit Customer Success
Components affected
Xendit Direct Debit
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/26/2023 10:26AM

Dear customers,

This issue has been resolved.

Sincerely,
Xendit Customer Success

IDENTIFIED over 2 years ago - at 05/26/2023 06:25AM

Dear customers,

We are currently experiencing a disruption with our UBP direct debit product. We have escalated this to our partner and we are waiting for their resolution.

Impact -
- Customers will receive a 503: CHANNEL_UNAVAILABLE response when creating DD UBP payments

We apologize for any inconvenience caused.

Sincerely,
Xendit Customer Success

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