Outage in Xendit

Delayed Invoice callbacks for eWallet transactions

Resolved Minor
June 30, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Customers We are currently experiencing delay in sending our callbacks for eWallet transactions. Issue start time: 2023-07-01 09:26:13.553 +0800 The pending callbacks are getting cleared already and we are investigating the root cause for this issue. Sorry for the inconvenience caused
Components affected
Xendit xenInvoice Xendit eWallets
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/01/2023 05:47AM

This incident has been resolved.

MONITORING over 2 years ago - at 07/01/2023 05:21AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 07/01/2023 04:23AM

We have identified the issue and we are deploying the fix.

In the mean time, we disable eWallet on Payment Link for the moment until the issue is fixed

INVESTIGATING over 2 years ago - at 07/01/2023 03:37AM

Dear Customers
We are currently experiencing delay in sending our callbacks for eWallet transactions.
Issue start time: 2023-07-01 09:26:13.553 +0800

The pending callbacks are getting cleared already and we are investigating the root cause for this issue.
Sorry for the inconvenience caused

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