Outage in Xendit

Perapal and RCBC Dashboard is Not Accessible

Resolved Minor
July 12, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear RCBC and Perapal Customers, We are currently facing issue with RCBC and Perapal dashboard We already working to find the cause and working on the fix. Impact: These URL will not be accessible for a moment: - https://dashboard-perapal.xendit.co - https://dashboard-rcbcpayportal.xendit.co We suggest you to do all the operation in this dashboard: - https://dashboard.perapal.ph - https://dashboard.rcbcpayportal.com We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co Thank you for your understanding and cooperation. Regards, Xendit Customer Support
Components affected
Xendit Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/12/2023 06:48AM

Dear customers,

These URLs are fully operational now:
- https://dashboard-perapal.xendit.co
- https://dashboard-rcbcpayportal.xendit.co

IDENTIFIED about 2 years ago - at 07/12/2023 06:40AM

We have identified the issue and delivered the fix for https://dashboard-perapal.xendit.co. The dashboard is fully operational now

INVESTIGATING about 2 years ago - at 07/12/2023 05:31AM

Dear RCBC and Perapal Customers,

We are currently facing issue with RCBC and Perapal dashboard
We already working to find the cause and working on the fix.

Impact:
These URL will not be accessible for a moment:
- https://dashboard-perapal.xendit.co
- https://dashboard-rcbcpayportal.xendit.co

We suggest you to do all the operation in this dashboard:
- https://dashboard.perapal.ph
- https://dashboard.rcbcpayportal.com

We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

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