Outage in Xendit

Perapal and RCBC Dashboard is Not Accessible

Resolved Minor
July 12, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Dear RCBC and Perapal Customers, We are currently facing issue with RCBC and Perapal dashboard We already working to find the cause and working on the fix. Impact: These URL will not be accessible for a moment: - https://dashboard-perapal.xendit.co - https://dashboard-rcbcpayportal.xendit.co We suggest you to do all the operation in this dashboard: - https://dashboard.perapal.ph - https://dashboard.rcbcpayportal.com We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co Thank you for your understanding and cooperation. Regards, Xendit Customer Support
Components affected
Xendit Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/12/2023 06:48AM

Dear customers,

These URLs are fully operational now:
- https://dashboard-perapal.xendit.co
- https://dashboard-rcbcpayportal.xendit.co

IDENTIFIED over 2 years ago - at 07/12/2023 06:40AM

We have identified the issue and delivered the fix for https://dashboard-perapal.xendit.co. The dashboard is fully operational now

INVESTIGATING over 2 years ago - at 07/12/2023 05:31AM

Dear RCBC and Perapal Customers,

We are currently facing issue with RCBC and Perapal dashboard
We already working to find the cause and working on the fix.

Impact:
These URL will not be accessible for a moment:
- https://dashboard-perapal.xendit.co
- https://dashboard-rcbcpayportal.xendit.co

We suggest you to do all the operation in this dashboard:
- https://dashboard.perapal.ph
- https://dashboard.rcbcpayportal.com

We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

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