Outage in Xendit

Credit Cards BCA Intermittent Disruption

Resolved Minor
August 26, 2023 - Started about 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

Dear Valued Customers, We have detected intermittent issues with CREDIT_CARDS BCA payments due to disruption on our partner's end. Impact: - Payment option (installment and point retrieval) can't be performed We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Retry the request Sorry for the inconvenience caused. Sincerely, Xendit Customer Success
Components affected
Xendit Cards
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/26/2023 05:50PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 08/26/2023 09:23AM

Dear Valued Customers,

We have detected intermittent issues with CREDIT_CARDS BCA payments due to disruption on our partner's end.

Impact:
- Payment option (installment and point retrieval) can't be performed

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Retry the request

Sorry for the inconvenience caused.

Sincerely,
Xendit Customer Success

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