Outage in Xendit

Delay in creation of settings for new accounts

Resolved Minor
September 12, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear customers, We are seeing a delay in the creation of settings for new accounts. Impact: New accounts created on dashboard will not be able to immediately use Checkout product and API. We will inform you when the root cause of the delay has been resolved.
Components affected
Xendit Onboarding

Need to monitor Xendit outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/12/2023 03:46AM

The root cause has been fixed, we will be updating the affected accounts shortly.

IDENTIFIED about 2 years ago - at 09/12/2023 03:03AM

We have identified the root cause and are fixing the issue

INVESTIGATING about 2 years ago - at 09/12/2023 03:02AM

Dear customers,

We are seeing a delay in the creation of settings for new accounts.

Impact: New accounts created on dashboard will not be able to immediately use Checkout product and API.

We will inform you when the root cause of the delay has been resolved.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook