Outage in Xendit
Delay in creation of settings for new accounts
Resolved MinorIncident Report
Dear customers,
We are seeing a delay in the creation of settings for new accounts.
Impact: New accounts created on dashboard will not be able to immediately use Checkout product and API.
We will inform you when the root cause of the delay has been resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/12/2023 03:46AM
The root cause has been fixed, we will be updating the affected accounts shortly.
IDENTIFIED
about 2 years ago - at 09/12/2023 03:03AM
We have identified the root cause and are fixing the issue
INVESTIGATING
about 2 years ago - at 09/12/2023 03:02AM
Dear customers,
We are seeing a delay in the creation of settings for new accounts.
Impact: New accounts created on dashboard will not be able to immediately use Checkout product and API.
We will inform you when the root cause of the delay has been resolved.
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