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This incident has been resolved.
All systems are functioning normally now. Backlog has been cleared for disbursements.
Direct debit has been observed to be fully recovered
Performance on disbursements is improving, downgrading from major to partial outage.
direct debit is switched back on, monitoring.
We are continuing to investigate this issue.
Direct debit is currently experiencing a major outage.
We are continuing to investigate this issue.
There is a partial outage for Indonesia, and a major outage for Philippines and all other countries.
We are currently investigating.
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