Outage in Xendit

Disbursements delayed

Resolved Major

September 15, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

There is a partial outage for Indonesia, and a major outage for Philippines and all other countries. We are currently investigating.

Components affected

Xendit xenBatch Xendit Autowithdrawal

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/15/2023 12:04PM

This incident has been resolved.

MONITORING over 2 years ago - at 09/15/2023 11:27AM

All systems are functioning normally now. Backlog has been cleared for disbursements.

MONITORING over 2 years ago - at 09/15/2023 10:49AM

Direct debit has been observed to be fully recovered

INVESTIGATING over 2 years ago - at 09/15/2023 10:46AM

Performance on disbursements is improving, downgrading from major to partial outage.

INVESTIGATING over 2 years ago - at 09/15/2023 10:28AM

direct debit is switched back on, monitoring.

INVESTIGATING over 2 years ago - at 09/15/2023 10:12AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 09/15/2023 10:10AM

Direct debit is currently experiencing a major outage.

INVESTIGATING over 2 years ago - at 09/15/2023 09:24AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 09/15/2023 08:54AM

There is a partial outage for Indonesia, and a major outage for Philippines and all other countries.
We are currently investigating.

Latest Xendit outages

DIRECT_DEBIT MAYBANK2U Malaysia Disruption - about 1 hour ago

Payouts Disruption in Indonesia - about 2 hours ago

Over-The-Counter ECPAY_LOAN Philippines Disruption - about 6 hours ago

Over-The-Counter ECPAY_LOAN Philippines Disruption - about 8 hours ago

Over-The-Counter ECPAY_LOAN Philippines Disruption - about 13 hours ago

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