Outage in Xendit

Delayed Processing in PH Disbursements, Remittances and Withdrawals

Resolved Major
October 02, 2023 - Started 10 months ago - Lasted about 4 hours
Official incident page

Need to monitor Xendit outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Xendit, and never miss an outage again.
Start Free Trial

Outage Details

Dear Customers, Our systems have detected delayed remittances processing due to an issue with our partner. While we investigate, we expect the following impact: - All disbursements and withdrawals will have delays in processing - All regional remittance payouts to PH banks and ewallets will be stuck in pending We will continue to monitor and keep you updated as we work with the partner to investigate the issue. If you need further assistance, please contact us at help@xendit.ph. Thank you for your understanding and cooperation. Regards Xendit
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 10/02/2023 07:23AM

This incident has been resolved.

MONITORING 10 months ago - at 10/02/2023 06:48AM

A fix has been implemented by our partner and payouts can be processed as usual. We are monitoring the situation before closing the incident

IDENTIFIED 10 months ago - at 10/02/2023 03:27AM

Our partner has acknowledged the issue and are working on the fix

IDENTIFIED 10 months ago - at 10/02/2023 03:00AM

Dear Customers,

Our systems have detected delayed remittances processing due to an issue with our partner. While we investigate, we expect the following impact:

- All disbursements and withdrawals will have delays in processing
- All regional remittance payouts to PH banks and ewallets will be stuck in pending

We will continue to monitor and keep you updated as we work with the partner to investigate the issue.

If you need further assistance, please contact us at help@xendit.ph. Thank you for your understanding and cooperation.

Regards
Xendit

Start monitoring all your vendors in 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3203 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime