Outage in Xendit

Delay in activation of VAs for new accounts

Resolved Minor
November 07, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear customers, We are seeing a delay in the activation of the VA product for new accounts. We are currently investigating and will keep you posted.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/07/2023 10:38AM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/07/2023 09:58AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 11/07/2023 09:41AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 11/07/2023 09:20AM

Dear customers,

We are seeing a delay in the activation of the VA product for new accounts.
We are currently investigating and will keep you posted.

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