Outage in Xendit

BSS BIFAST under maintenance

Resolved Minor
November 20, 2023 - Started almost 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

Dear Customers BSS BIFAST is under maintenance from the partner. Mitigation: We request merchants to use other channels until the issue has been fixed to avoid payment delays. We will inform you once the maintenance is completed. Maintenance is expected to last until 8pm GMT+7 Nov 21, 2023.
Components affected
Xendit BSS

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/22/2023 12:32AM

Dear customer,

This maintenance has finished. Sorry for the inconvenience

Thank you
Xendit Customer Support

INVESTIGATING almost 2 years ago - at 11/21/2023 06:22AM

Additional impact:

Disbursements:

Disbursement with amount 1-9,999 will be failed.
Disbursement with amount 100,000,001-250,000,000 will be intermittently failed.
Except for destination BNI, BRI, MANDIRI, BSS, BCA and PERMATA

INVESTIGATING almost 2 years ago - at 11/21/2023 05:16AM

Dear Customers

BSS BIFAST is under maintenance from the partner.
Mitigation: We request merchants to use other channels until the issue has been fixed to avoid payment delays.

We will inform you once the maintenance is completed.

Maintenance is expected to last until 8pm GMT+7 Nov 21, 2023.

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