Outage in Xendit

High Latency in Callback Virtual Account Creation

Resolved Minor
November 26, 2023 - Started almost 2 years ago - Lasted 43 minutes
Official incident page

Need to monitor Xendit outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Xendit, and never miss an outage again.
Start Free Trial

Outage Details

Dear Customers, We have detected an unusually high latency in callback virtual account creation requests, customers may still create however the latency will be higher than usual. We will keep you updated until we have found the root cause. sincerely, Xendit Customer Support
Components affected
Xendit Virtual Accounts
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/27/2023 05:31AM

Dear Customers,

This incident has been fully resolved. We apologize for any issue it may have caused and thank you for your understanding.

Sincerely,
Xendit Customer Support

MONITORING almost 2 years ago - at 11/27/2023 05:08AM

Dear customers,

The latency are going back to its usual numbers and we are currently monitoring the performance.

INVESTIGATING almost 2 years ago - at 11/27/2023 04:57AM

Dear Customers,

We have detected an unusually high latency in callback virtual account creation requests, customers may still create however the latency will be higher than usual.

We will keep you updated until we have found the root cause.

sincerely,
Xendit Customer Support

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook