Outage in Xendit
Cards transactions needing 3DS are failing
Resolved Minor
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Outage Details
Dear customers
We are experiencing issue with 3DS cards authentication
Impact:
- all 3DS attempts failing
- ID and PH merchants, still confirming if other region also affected
Start time of the issue: 17:23 GMT+7
Non-3DS transactions not affected
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/15/2023 11:50AM
This incident is resolved as of 18:30 GMT +7
We apologize for any inconvenience caused.
Please reach out to our customer success team if you notice any further issues.
MONITORING
over 1 year ago - at 12/15/2023 11:28AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 12/15/2023 11:24AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 12/15/2023 11:24AM
Dear customers
We are experiencing issue with 3DS cards authentication
Impact:
- all 3DS attempts failing
- ID and PH merchants, still confirming if other region also affected
Start time of the issue: 17:23 GMT+7
Non-3DS transactions not affected
Latest Xendit outages
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