Outage in Xendit

VA Unavailable

Resolved Major
January 05, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Merchants, We're currently experiencing high error rates when creating VAs via API and Checkouts. Our team is actively looking into this and are working on identifying and resolving as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/05/2024 09:43AM

This incident has been resolved.

MONITORING 11 months ago - at 01/05/2024 09:11AM

We've successfully reconciled > 80% of affected payments during the time window and are working on completing the rest as quickly as possible

MONITORING 11 months ago - at 01/05/2024 08:47AM

We've successfully reconciled > 50% of affected payments during the time window and are working on completing the rest as quickly as possible

MONITORING 11 months ago - at 01/05/2024 08:21AM

We have restored service levels back to normal. We are currently conducting reconciliation

INVESTIGATING 11 months ago - at 01/05/2024 07:42AM

Dear Merchants,

We're currently experiencing high error rates when creating VAs via API and Checkouts. Our team is actively looking into this and are working on identifying and resolving as quickly as possible.

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