Outage in Xendit

Issue on accessing Dashboard & Web interfaces

Resolved Major
February 01, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Dear customers, We have identified an issue accessing our Dashboards and Web interfaces from some countries. We are currently investigating this issue & will keep you updated on any developments or resolutions.
Components affected
Xendit Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/01/2024 03:34AM

Dear customers,
We identified the root cause of the issue as a downtime with our firewall provider.
The issue has been resolved.
Customers can access Dashboard and other Web interfaces again.

INVESTIGATING over 1 year ago - at 02/01/2024 02:39AM

Dear customers,
We have identified an issue accessing our Dashboards and Web interfaces from some countries.
We are currently investigating this issue & will keep you updated on any developments or resolutions.

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