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This incident has been resolved.
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end..
Impact:
- New virtual accounts cannot be created
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
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