Outage in Xendit

Detailed Transaction Tab Disruption

Resolved Minor
February 14, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

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Outage Details

Dear customers, We detected disruption in our `Detailed Transactions` tab and report. Impact: - Transactions created from 11 Feb 4:48 pm - 5:15 pm GMT+7 are missing from Detailed Transaction tab and report -Transactions on transaction tab and report are still correct. Your balance is still correct Recommended action: - If you wanna enquire transactions from the specified time period, please use Transaction Tab/Reports. Transactions outside the time frame are still operational. We have identified the issue and in the progress of backfilling. We are sorry for the inconvenience
Components affected
Xendit Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 02/17/2025 09:15AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 02/14/2025 06:11AM

Dear customers,

We detected disruption in our `Detailed Transactions` tab and report. Impact:
- Transactions created from 11 Feb 4:48 pm - 5:15 pm GMT+7 are missing from Detailed Transaction tab and report
-Transactions on transaction tab and report are still correct. Your balance is still correct

Recommended action:
- If you wanna enquire transactions from the specified time period, please use Transaction Tab/Reports. Transactions outside the time frame are still operational.

We have identified the issue and in the progress of backfilling.

We are sorry for the inconvenience

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