Outage in Xendit

Detailed Transaction Tab Disruption

Resolved Minor
February 26, 2025 - Started about 8 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear valued customers, We detected disruption in our `Detailed Transactions` tab. Impact: - Transactions created starting from 26 Feb 05:26:59 AM GMT+7 will be missing from the Detailed Transaction tab and Detailed Transaction Report -Transactions on the transaction tab and report are still correct. Your balance is still correct Recommended action: - If you wanna enquire about transactions from the specified time period, please use the Transaction Tab/Reports. Transactions outside the time frame are still operational. We have identified the issue and are in the process of fixing the problem. We are sorry for the inconvenience Regards, Xendit customer service
Components affected
Xendit Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 02/26/2025 07:12AM

This incident has been resolved.

IDENTIFIED about 8 hours ago - at 02/26/2025 03:21AM

Dear valued customers,

We detected disruption in our `Detailed Transactions` tab.

Impact:
- Transactions created starting from 26 Feb 05:26:59 AM GMT+7 will be missing from the Detailed Transaction tab and Detailed Transaction Report
-Transactions on the transaction tab and report are still correct. Your balance is still correct

Recommended action:
- If you wanna enquire about transactions from the specified time period, please use the Transaction Tab/Reports. Transactions outside the time frame are still operational.

We have identified the issue and are in the process of fixing the problem.

We are sorry for the inconvenience

Regards,
Xendit customer service

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