Outage in Xendit

QR_CODE QRPH Philippines Delay in Payment callback

Resolved Minor
May 05, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customers, We are detecting a 10-20 mins delay in payment webhooks for QR PH payments in the Philippines. Our team is working with partner to investigate the issue. We will share more updates when we have one. Best Regards, Xendit Customer Success
Components affected
Xendit QR Codes
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 05/05/2025 04:00PM

This incident has been resolved.

MONITORING 3 months ago - at 05/05/2025 02:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 05/05/2025 02:25PM

Dear Valued Customers,

We are detecting a 10-20 mins delay in payment webhooks for QR PH payments in the Philippines.

Our team is working with partner to investigate the issue. We will share more updates when we have one.

Best Regards,
Xendit Customer Success

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