Outage in Xendit

Payouts Disruption in Philippines

Resolved Minor
July 18, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/18/2025 07:01PM

This incident has been resolved.

IDENTIFIED 2 days ago - at 07/18/2025 06:10PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001

IDENTIFIED 2 days ago - at 07/18/2025 06:01PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED 2 days ago - at 07/18/2025 05:20PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001

IDENTIFIED 2 days ago - at 07/18/2025 05:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED 2 days ago - at 07/18/2025 04:50PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_SEC: above 50001

IDENTIFIED 2 days ago - at 07/18/2025 04:20PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001

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