Outage in Xendit
Intermittent Errors Detected for PH Channels - GCash and ShopeePay
Resolved Minor
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Outage Details
Dear Customers,
We are currently monitoring an incident where merchants might receive 500 response when creating charge requests for the following channels: PH GCash and PH ShopeePay
Start time: 00:40 GMT+8
Creation of these charge requests are safe to retry.
Meanwhile, we've informed partners of the errors received and are waiting their response.
Best Regards,
Xendit Team
Components affected
Xendit GcashLatest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/25/2025 02:36AM
This incident has been resolved.
INVESTIGATING
20 days ago - at 08/22/2025 02:57AM
Dear Customers,
We are currently monitoring an incident where merchants might receive 500 response when creating charge requests for the following channels: PH GCash and PH ShopeePay
Start time: 00:40 GMT+8
Creation of these charge requests are safe to retry.
Meanwhile, we've informed partners of the errors received and are waiting their response.
Best Regards,
Xendit Team
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