Outage in Xendit

Disruption on API and Dashboard System

Resolved Major
August 28, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Dear customers, We are experiencing several connectivity issues to Xendit Dashboard, Checkout page, and API when receiving a request from server and client located in Indonesia, due to an issue with our network partner, Cloudflare. We're currently working with our network partner to resolve the issue We apologize for inconvenience and we will share more update when we have one Regards, Xendit Customer Service
Components affected
Xendit xenPlatform Transfers Xendit xenPlatform Accounts Xendit Direct Debit Xendit PayLater Xendit QR Codes Xendit Recurring Payments Xendit Autowithdrawal Xendit Payouts Xendit xenInvoice Xendit xenBatch Xendit Invoice Xendit Cards Xendit Onboarding Xendit eWallets Xendit Virtual Accounts Xendit Dashboard Xendit Retail Outlet

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/28/2025 12:02PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 08/28/2025 11:14AM

Dear customers,

We are experiencing several connectivity issues to Xendit Dashboard, Checkout page, and API when receiving a request from server and client located in Indonesia, due to an issue with our network partner, Cloudflare.

We're currently working with our network partner to resolve the issue

We apologize for inconvenience and we will share more update when we have one

Regards,
Xendit Customer Service

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