Outage in Xendit
Payout Disruption to BCA destination for amount more than 250 million IDR
Resolved MinorIncident Report
Dear customers,
We are currently seeing delays in processing IDR Payouts to BCA destination for amount > 250 million IDR due to system issues with our partner. You may intermittently experience delay for up to T+1 working day.
Recommended action:
- You may want to break up the payout amount to be less than 250 million IDR to be processed normally
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/08/2025 07:54AM
This incident has been resolved.
IDENTIFIED
8 months ago - at 09/05/2025 03:51PM
Dear customers,
We are currently seeing delays in processing IDR Payouts to BCA destination for amount > 250 million IDR due to system issues with our partner. You may intermittently experience delay for up to T+1 working day.
Recommended action:
- You may want to break up the payout amount to be less than 250 million IDR to be processed normally
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
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