Outage in Xendit

Payouts Disruption in Indonesia

Resolved Minor
September 17, 2025 - Started about 4 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: All amount Other banks and Ewallets: 1-4999
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 09/17/2025 08:10AM

This incident has been resolved.

IDENTIFIED about 2 hours ago - at 09/17/2025 08:00AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 3 hours ago - at 09/17/2025 07:10AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: All amount
Other banks and Ewallets: 1-4999

IDENTIFIED about 4 hours ago - at 09/17/2025 06:30AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: All amount
Other banks and Ewallets: 1-4999

Latest Xendit outages

Payouts Disruption in Indonesia - about 1 hour ago
VIRTUAL_ACCOUNT PERMATA Indonesia Disruption - about 3 hours ago
Over-The-Counter LBC Philippines Disruption - about 8 hours ago
QR_CODE LINKAJA Indonesia Disruption - about 14 hours ago
Payouts Disruption in Philippines - about 17 hours ago

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