Outage in Xendit
Payouts Disruption in Indonesia
Resolved MajorIncident Report
Dear valued customers,
We are currently seeing delays and intermittent failures in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
DANA, OVO, SHOPEEPAY, GOPAY: All amounts
Merchants would see errors such as TEMPORARY_TRANSFER_ERROR.
These failed disbursements are safe to retry after the incident has been resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/17/2025 10:06AM
This incident has been resolved.
IDENTIFIED
8 months ago - at 09/17/2025 09:22AM
Dear valued customers,
We are currently seeing delays and intermittent failures in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
DANA, OVO, SHOPEEPAY, GOPAY: All amounts
Merchants would see errors such as TEMPORARY_TRANSFER_ERROR.
These failed disbursements are safe to retry after the incident has been resolved.
Latest Xendit outages
DIRECT_DEBIT MAYBANK2U Malaysia Disruption - about 1 hour ago
Payouts Disruption in Indonesia - about 5 hours ago
VIRTUAL_ACCOUNT BANK_TRANSFER Philippines Disruption - about 6 hours ago
Payouts Disruption in Indonesia - about 9 hours ago
EWALLET GOPAY Indonesia Disruption - about 15 hours ago
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