Outage in Xendit

QRPH Payment Dirstruption

Resolved Minor
October 10, 2025 - Started about 23 hours ago - Lasted about 7 hours
Official incident page

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Outage Details

We saw a drop in QRPH Payment completion from 10:34 GMT +8 Customers may not receive successful QRPH callback We are still investigating and reaching out to our partner
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 10/11/2025 10:16AM

This incident has been resolved.

MONITORING about 17 hours ago - at 10/11/2025 09:06AM

Our partner has reported resumption of service. We shall continue to monitor.

IDENTIFIED about 18 hours ago - at 10/11/2025 08:40AM

Our partner confirmed that the issue is only impacting QRPH via GCash. GCash is currently under maintenance.

"ADVISORY: Pay QR via QRPH will be right back! We are working to restore the service as soon as possible."
https://help.gcash.com/hc/en-us/sections/22717320336281-GCash-Advisories

IDENTIFIED about 21 hours ago - at 10/11/2025 05:35AM

Our partner has identified the issue. We shall relay the update accordingly.

INVESTIGATING about 23 hours ago - at 10/11/2025 03:43AM

We saw a drop in QRPH Payment completion from 10:34 GMT +8

Customers may not receive successful QRPH callback

We are still investigating and reaching out to our partner

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