Outage in Xendit

Issue with report generation for 12-13 Oct data

Resolved Minor
October 14, 2025 - Started about 7 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customers, We’ve identified issues with report generation where there is data missing for transactions created between 12-13 Oct. API and Dashboard is unaffected and can be used to reconcile transactions while we fix the data issue. We will inform once the issue has been remediated and recommend merchants to re-generate the report only after the data issue is fixed. Best regards, Xendit Team
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/15/2025 04:41AM

Dear Customers,

This issue has been resolved. We recommend to re-generate reports for the dates affected (12-13 Oct).

Best regards,
Xendit Team

IDENTIFIED about 7 hours ago - at 10/15/2025 03:34AM

Dear customers,
We’ve identified issues with report generation where there is data missing for transactions created between 12-13 Oct. API and Dashboard is unaffected and can be used to reconcile transactions while we fix the data issue.

We will inform once the issue has been remediated and recommend merchants to re-generate the report only after the data issue is fixed.

Best regards,
Xendit Team

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