Outage in Xendit
Issue with report generation for 12-13 Oct data
Resolved MinorIncident Report
Dear customers,
We’ve identified issues with report generation where there is data missing for transactions created between 12-13 Oct. API and Dashboard is unaffected and can be used to reconcile transactions while we fix the data issue.
We will inform once the issue has been remediated and recommend merchants to re-generate the report only after the data issue is fixed.
Best regards,
Xendit Team
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/15/2025 04:41AM
Dear Customers,
This issue has been resolved. We recommend to re-generate reports for the dates affected (12-13 Oct).
Best regards,
Xendit Team
IDENTIFIED
7 months ago - at 10/15/2025 03:34AM
Dear customers,
We’ve identified issues with report generation where there is data missing for transactions created between 12-13 Oct. API and Dashboard is unaffected and can be used to reconcile transactions while we fix the data issue.
We will inform once the issue has been remediated and recommend merchants to re-generate the report only after the data issue is fixed.
Best regards,
Xendit Team
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