Outage in Xendit

Payouts Disruption in Indonesia

Resolved Minor
October 31, 2025 - Started about 9 hours ago - Lasted about 8 hours
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 10/31/2025 04:10PM

This incident has been resolved.

IDENTIFIED about 1 hour ago - at 10/31/2025 04:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: All amount

IDENTIFIED about 8 hours ago - at 10/31/2025 08:50AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 8 hours ago - at 10/31/2025 08:40AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001

IDENTIFIED about 9 hours ago - at 10/31/2025 08:30AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

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