Outage in Xendit

CREDIT_CARDS Disruption

Resolved Minor

November 06, 2025 - Started 5 months ago - Lasted 29 minutes
Official incident page

Incident Report

Dear Valued Customers, We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner. Impact: You will experience an intermittent disruption and potentially won't be able to perform capture transactions during this period. We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner. Sorry for the inconvenience caused. Sincerely, Xendit customer service

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/06/2025 09:11PM

Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

IDENTIFIED 5 months ago - at 11/06/2025 09:02PM

Dear Valued Customers,

We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner.

Impact:
You will experience an intermittent disruption and potentially won't be able to perform capture transactions during this period.

We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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