Outage in Xendit

BCA SPRINT SWITCHER Virtual Account Disruption

Resolved Minor

November 08, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BCA SPRINT SWITCHER payment due to disruption on our partner's end. Impact: - The successful virtual accounts payment will have delayed callbacks In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner update us: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Components affected

Xendit BCA

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/09/2025 04:47AM

This incident has been resolved.

IDENTIFIED 4 months ago - at 11/09/2025 03:45AM

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA SPRINT SWITCHER payment due to disruption on our partner's end.

Impact:
- The successful virtual accounts payment will have delayed callbacks

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner update us:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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