Outage in Xendit
BCA SPRINT SWITCHER Virtual Account Disruption
Resolved MinorIncident Report
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BCA SPRINT SWITCHER payment due to disruption on our partner's end.
Impact:
- The successful virtual accounts payment will have delayed callbacks
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner update us:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/09/2025 04:47AM
This incident has been resolved.
IDENTIFIED
6 months ago - at 11/09/2025 03:45AM
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BCA SPRINT SWITCHER payment due to disruption on our partner's end.
Impact:
- The successful virtual accounts payment will have delayed callbacks
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner update us:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
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