Outage in Xendit

BCA SPRINT SWITCHER Virtual Account Disruption

Resolved Minor
November 08, 2025 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BCA SPRINT SWITCHER payment due to disruption on our partner's end. Impact: - The successful virtual accounts payment will have delayed callbacks In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner update us: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Components affected
Xendit BCA

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 11/09/2025 04:47AM

This incident has been resolved.

IDENTIFIED about 6 hours ago - at 11/09/2025 03:45AM

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA SPRINT SWITCHER payment due to disruption on our partner's end.

Impact:
- The successful virtual accounts payment will have delayed callbacks

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner update us:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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