Outage in Xendit

Payouts Disruption in Philippines

Resolved Minor
November 17, 2025 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 11/17/2025 05:00PM

This incident has been resolved.

IDENTIFIED about 4 hours ago - at 11/17/2025 04:50PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_SEC: above 50001

IDENTIFIED about 4 hours ago - at 11/17/2025 04:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000

IDENTIFIED about 5 hours ago - at 11/17/2025 04:20PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

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