Outage in Xendit

Disruption on API and Dashboard

Resolved Minor
November 18, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

Incident Report

Dear customers, We are experiencing several connectivity issues to Xendit Dashboard, Checkout page, and API when receiving a request from server and client located in South East Asia, due to an issue with our network partner, Cloudflare. We're currently working with our network partner to resolve the issue We apologize for inconvenience and we will share more update when we have one Regards, Xendit Customer Service
Components affected
Xendit Dashboard Xendit Onboarding Xendit xenInvoice Xendit xenBatch Xendit Autowithdrawal Xendit Cards Xendit eWallets Xendit Virtual Accounts Xendit Retail Outlet Xendit Recurring Payments Xendit Payouts Xendit xenPlatform Accounts Xendit Direct Debit Xendit Invoice Xendit PayLater Xendit QR Codes Xendit xenPlatform Transfers

Need to monitor Xendit outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2025 08:54PM

Our partner has managed to resolve this incident at 2:28 AM GTM+7. This incident has been resolved

MONITORING about 1 month ago - at 11/18/2025 02:18PM

A mitigation has been deployed by our partner. They are working on recover the services

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

IDENTIFIED about 1 month ago - at 11/18/2025 11:56AM

Dear Valued Customers,

Our partner, Cloudflare has acknowledged the issue of their global outage. We’re working closely with them to solve this issue

https://www.cloudflarestatus.com/

Regards,
Xendit Customer Service

INVESTIGATING about 1 month ago - at 11/18/2025 11:49AM

Dear customers,

We are experiencing several connectivity issues to Xendit Dashboard, Checkout page, and API when receiving a request from server and client located in South East Asia, due to an issue with our network partner, Cloudflare.

We're currently working with our network partner to resolve the issue

We apologize for inconvenience and we will share more update when we have one

Regards,
Xendit Customer Service

Latest Xendit outages

Payouts Disruption in Philippines - about 1 hour ago
EWALLET GOPAY Indonesia Disruption - about 6 hours ago
EWALLET GOPAY Indonesia Disruption - about 7 hours ago
EWALLET GOPAY Indonesia Disruption - about 8 hours ago
EWALLET TOUCHNGO Malaysia Disruption - about 9 hours ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook