Outage in Xendit

Disruption in TEST MODE on Detailed Transaction Tab

Resolved Minor

November 21, 2025 - Started 4 months ago - Lasted about 8 hours
Official incident page

Incident Report

Dear valued customers, We detected a disruption in our `Detailed Transactions` tab in TEST MODE. Impact: - Transactions created starting from 21 November 01:00:00 PM GMT+7 will be missing from the Detailed Transaction tab and the Detailed Transaction Report - Transactions on the transaction tab and report are still correct. Your balance is still correct Recommended action: - If you wanna inquire about transactions from the specified time period, please use the Transaction Tab/Reports. Rest assured that this only happens in TEST MODE. We have identified the issue and are in the process of fixing the problem. We are sorry for the inconvenience Regards, Xendit customer service

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/21/2025 04:28PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 11/21/2025 08:33AM

Dear valued customers,

We detected a disruption in our `Detailed Transactions` tab in TEST MODE.

Impact:
- Transactions created starting from 21 November 01:00:00 PM GMT+7 will be missing from the Detailed Transaction tab and the Detailed Transaction Report
- Transactions on the transaction tab and report are still correct. Your balance is still correct

Recommended action:
- If you wanna inquire about transactions from the specified time period, please use the Transaction Tab/Reports.

Rest assured that this only happens in TEST MODE.

We have identified the issue and are in the process of fixing the problem.

We are sorry for the inconvenience

Regards,
Xendit customer service

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