Outage in Xendit

QRPH Disruption via GCASH app in Philippines

Minor
December 16, 2025 - Started about 6 hours ago
Official incident page

Incident Report

Dear Valued Customers, We have detected issues with QRPH payments particularly payments made via GCASH. Impact: - We are seeing issues with completion of payments on QRPH via GCASH - You will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion from GCASH. Sorry for the inconvenience caused. Sincerely, Xendit customer service

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Latest Updates ( sorted recent to last )
IDENTIFIED about 5 hours ago - at 12/16/2025 01:51PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 6 hours ago - at 12/16/2025 01:02PM

Dear Valued Customers,

We have detected issues with QRPH payments particularly payments made via GCASH.

Impact:
- We are seeing issues with completion of payments on QRPH via GCASH
- You will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion from GCASH.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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