Outage in Xendit

Payouts Disruption in Philippines

Minor

January 23, 2026 - Started about 2 hours ago
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: above 50001 Other banks and Ewallets: 1-50000

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Latest Updates ( sorted recent to last )

IDENTIFIED 15 minutes ago - at 01/23/2026 02:50PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001
Other banks and Ewallets: 1-50000

IDENTIFIED 25 minutes ago - at 01/23/2026 02:40PM

Dear valued customers,

We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

IDENTIFIED 35 minutes ago - at 01/23/2026 02:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: above 50001
Other banks and Ewallets: 1-50000

IDENTIFIED about 1 hour ago - at 01/23/2026 02:10PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED about 1 hour ago - at 01/23/2026 01:41PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001
Other banks and Ewallets: 1-50000

IDENTIFIED about 2 hours ago - at 01/23/2026 12:50PM

Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED about 2 hours ago - at 01/23/2026 12:40PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001
Other banks and Ewallets: 1-50000

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