Outage in Xendit

Delayed Callbacks for ShopeePay ID

Resolved Minor

February 24, 2026 - Started about 11 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Customers, We have identified a decrease in successful payment callbacks for ShopeePay ID transactions starting at 10:30 AM (GMT+7). While users may still be able to initiate payments, merchants may experience delays in receiving the final transaction status via webhooks. Our team is actively investigating the root cause alongside our payment partner to restore normal callback rates as quickly as possible.

Components affected

Xendit Shopeepay

Need to monitor Xendit outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 10 hours ago - at 02/24/2026 09:03AM

This incident has been resolved.

INVESTIGATING about 11 hours ago - at 02/24/2026 08:13AM

Dear Customers,

We have identified a decrease in successful payment callbacks for ShopeePay ID transactions starting at 10:30 AM (GMT+7).

While users may still be able to initiate payments, merchants may experience delays in receiving the final transaction status via webhooks. Our team is actively investigating the root cause alongside our payment partner to restore normal callback rates as quickly as possible.

Latest Xendit outages

Payouts Disruption in Philippines - about 2 hours ago

EWALLET DANA Indonesia Disruption - about 2 hours ago

DIRECT_DEBIT MAYBANK2U Malaysia Disruption - about 3 hours ago

VIRTUAL_ACCOUNT BJB Indonesia Disruption - about 15 hours ago

DIRECT_DEBIT MAYBANK2U Malaysia Disruption - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook