Outage in Xendit
Disruption to QR Promptpay for end users
Resolved MinorIncident Report
Dear Customers,
We have identified issues with some end users trying to pay QR codes using QR Promptpay.
End-user will see an error scanning the QR code and not be able to pay.
Reconciliation of the transaction will not be needed as the end-user is unable to pay.
We are actively working on the issue and will provide updates when it is resolved.
Best Regards,
Xendit Team
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/05/2026 02:15PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 03/05/2026 06:55AM
Dear Customers,
We have identified issues with some end users trying to pay QR codes using QR Promptpay.
End-user will see an error scanning the QR code and not be able to pay.
Reconciliation of the transaction will not be needed as the end-user is unable to pay.
We are actively working on the issue and will provide updates when it is resolved.
Best Regards,
Xendit Team
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