Outage in Xendit
Disruption to QR Promptpay for end users
Minor
March 05, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
Dear Customers,
We have identified issues with some end users trying to pay QR codes using QR Promptpay.
End-user will see an error scanning the QR code and not be able to pay.
Reconciliation of the transaction will not be needed as the end-user is unable to pay.
We are actively working on the issue and will provide updates when it is resolved.
Best Regards,
Xendit Team
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 hours ago - at 03/05/2026 06:55AM
Dear Customers,
We have identified issues with some end users trying to pay QR codes using QR Promptpay.
End-user will see an error scanning the QR code and not be able to pay.
Reconciliation of the transaction will not be needed as the end-user is unable to pay.
We are actively working on the issue and will provide updates when it is resolved.
Best Regards,
Xendit Team
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