Outage in Xendit

Payouts Disruption in Indonesia

Resolved Minor

March 18, 2026 - Started about 20 hours ago - Lasted about 14 hours
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999

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Latest Updates ( sorted recent to last )

RESOLVED about 6 hours ago - at 03/19/2026 02:20AM

This incident has been resolved.

IDENTIFIED about 11 hours ago - at 03/18/2026 10:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 11 hours ago - at 03/18/2026 09:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 11 hours ago - at 03/18/2026 09:20PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 12 hours ago - at 03/18/2026 09:10PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 12 hours ago - at 03/18/2026 08:50PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000

IDENTIFIED about 13 hours ago - at 03/18/2026 08:02PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000

IDENTIFIED about 15 hours ago - at 03/18/2026 06:05PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000

IDENTIFIED about 15 hours ago - at 03/18/2026 05:20PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 1-250000000

IDENTIFIED about 17 hours ago - at 03/18/2026 04:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 1-250000000

IDENTIFIED about 17 hours ago - at 03/18/2026 03:40PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 17 hours ago - at 03/18/2026 03:21PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-1000000000
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 20 hours ago - at 03/18/2026 12:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

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