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Outage in Xendit

Payouts Disruption in Indonesia

Resolved Minor
March 20, 2026 - Started about 1 month ago - Lasted about 20 hours
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 10000-50000000

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/21/2026 02:40PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/21/2026 02:10PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 01:50PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 01:00PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 07:30AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 07:10AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 06:01AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 05:30AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 05:20AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 04:20AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 03:10AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/21/2026 03:00AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/20/2026 10:00PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/20/2026 09:40PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/20/2026 09:30PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/20/2026 09:10PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

IDENTIFIED about 1 month ago - at 03/20/2026 09:00PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/20/2026 08:40PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 10000-50000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000

IDENTIFIED about 1 month ago - at 03/20/2026 08:20PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000

IDENTIFIED about 1 month ago - at 03/20/2026 08:00PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000

IDENTIFIED about 1 month ago - at 03/20/2026 06:40PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000

IDENTIFIED about 1 month ago - at 03/20/2026 06:30PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000

Latest Xendit outages

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