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Outage in Xendit

Payouts Disruption in Indonesia

Resolved Minor
March 29, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 10000-50000000 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 10000-50000000

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/31/2026 08:40AM

This incident has been resolved.

IDENTIFIED 29 days ago - at 03/31/2026 05:20AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED 29 days ago - at 03/31/2026 04:10AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED 29 days ago - at 03/31/2026 04:00AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED 30 days ago - at 03/30/2026 10:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED 30 days ago - at 03/30/2026 09:20PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001

IDENTIFIED 30 days ago - at 03/30/2026 09:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED 30 days ago - at 03/30/2026 06:30PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 5000-250000000
BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000

IDENTIFIED 30 days ago - at 03/30/2026 06:00PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000

IDENTIFIED 30 days ago - at 03/30/2026 04:00PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 5000-250000000

IDENTIFIED 30 days ago - at 03/30/2026 03:40PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED 30 days ago - at 03/30/2026 03:20PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 250000001-1000000000
PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 09:20AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 08:10AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 07:41AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 06:43AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 06:30AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 03:43AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 03:31AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000

IDENTIFIED about 1 month ago - at 03/30/2026 03:20AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 03:10AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/30/2026 02:40AM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/29/2026 10:01PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/29/2026 09:40PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/29/2026 09:01PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 1 month ago - at 03/29/2026 06:30PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000

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