Outage in Xendit

BCA VA Sprint Disruption

Resolved Major

April 07, 2026 - Started 22 days ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Valued Customers, We have detected issues with BCA Virtual Account via Sprint services due to disruptions on our partner’s end. Impact: • Virtual account creation may experience disruptions • Payments via virtual account may also be affected In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner provides further updates: • Advise your payers to use alternative payment channels We apologize for the inconvenience caused. Sincerely, Xendit Customer Service

Components affected

Xendit BCA

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 04/07/2026 02:25PM

This incident has been resolved.

IDENTIFIED 22 days ago - at 04/07/2026 09:10AM

Dear Valued Customers,

We have detected issues with BCA Virtual Account via Sprint services due to disruptions on our partner’s end.

Impact:
• Virtual account creation may experience disruptions
• Payments via virtual account may also be affected

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner provides further updates:
• Advise your payers to use alternative payment channels

We apologize for the inconvenience caused.

Sincerely,
Xendit Customer Service

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