Outage in Xendit

Payouts Disruption in Indonesia

Resolved Minor

April 16, 2026 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-250000000

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 04/17/2026 12:50AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to IDR destinations with amount 10000-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

IDENTIFIED about 11 hours ago - at 04/16/2026 11:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-250000000

IDENTIFIED about 11 hours ago - at 04/16/2026 11:20PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-250000000

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