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Outage in Xendit

Payouts Disruption in Indonesia

Minor
April 22, 2026 - Started about 8 hours ago
Official incident page

Incident Report

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 10000-50000000 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 10000-50000000

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Latest Updates ( sorted recent to last )
IDENTIFIED 32 minutes ago - at 04/23/2026 01:50AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 4 hours ago - at 04/22/2026 10:00PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001

IDENTIFIED about 5 hours ago - at 04/22/2026 09:40PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001

IDENTIFIED about 5 hours ago - at 04/22/2026 09:30PM

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001

IDENTIFIED about 5 hours ago - at 04/22/2026 09:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

IDENTIFIED about 6 hours ago - at 04/22/2026 08:50PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000

IDENTIFIED about 6 hours ago - at 04/22/2026 08:01PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 10000-50000000

IDENTIFIED about 8 hours ago - at 04/22/2026 06:30PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000

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