Outage in Xendit
Shopify Checkout Disruption
Resolved MinorIncident Report
Dear customers,
We have identified an issue on the Shopify API that is having the following impact:
* Inability to complete checkout from Shopify
* Delayed payment webhooks to Shopify stores
We understand the importance of uninterrupted payment services and apologize for any inconvenience this may cause. We are working with our partner to resolve this issue as soon as possible.
Warm regards,
Xendit Customer Support
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 06/03/2026 03:05PM
Shopify have identified the root cause and implemented a fix. We have observed that the service has returned to normal.
IDENTIFIED
about 4 hours ago - at 06/03/2026 02:21PM
Dear customers,
We have identified an issue on the Shopify API that is having the following impact:
* Inability to complete checkout from Shopify
* Delayed payment webhooks to Shopify stores
We understand the importance of uninterrupted payment services and apologize for any inconvenience this may cause. We are working with our partner to resolve this issue as soon as possible.
Warm regards,
Xendit Customer Support
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