Outage in Xeno
Service disruption
Resolved Major
June 27, 2023 - Started over 2 years ago
Official incident page
Official incident page
Incident Report
We are currently experiencing a service disruption. We apologize for any inconvenience caused.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/27/2023 11:26AM
This incident was resolved 2 hours ago (8:35 UTC).
MONITORING
over 2 years ago - at 06/27/2023 08:35AM
The entire Xeno team has been working diligently in the past few minutes to restore our service as quickly as possible. Our IT performance is now back to normal. We will conduct a thorough post-mortem examination of the situation in the coming hours. We apologize for any inconvenience caused and appreciate your understanding.
MONITORING
over 2 years ago - at 06/27/2023 08:29AM
The service is still slightly unstable, but things are improving and our performance is gradually getting better. Everything should be back to normal in the next few minutes. We are now monitoring the situation.
IDENTIFIED
over 2 years ago - at 06/27/2023 08:25AM
Some of you are still experiencing 502 error codes at the moment. The situation will return to normal in the next few minutes. We apologize for any inconvenience caused.
IDENTIFIED
over 2 years ago - at 06/27/2023 08:22AM
Due to the service disruption we are experiencing, we are currently updating our servers. This may result in some further instabilities in the next few minutes. We appreciate your understanding regarding this matter.
INVESTIGATING
over 2 years ago - at 06/27/2023 08:20AM
We are currently experiencing a service disruption. We apologize for any inconvenience caused.
Latest Xeno outages
Our infrastructure is experiencing difficulties. - about 1 year ago
Important Service Update: Technical Difficulties and Resolution Efforts - over 1 year ago
Facing difficulties with our servers - over 2 years ago
Addressing Service Interruptions: Our Commitment to Stability and Efficiency - over 2 years ago
Service Instabilities: Apologies for Any Inconvenience Caused - over 2 years ago
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