Outage in Xplenty

Intermittent Dashboard and API Issues

Resolved Major
September 16, 2024 - Started 3 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating this issue which may have been potentially caused by the database migration maintenance from earlier.
Components affected
Xplenty API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/17/2024 05:16AM

The updates seem to have resolved the issue and the incident has been resolved.

MONITORING 3 months ago - at 09/16/2024 05:52PM

A measure has been implemented and we are monitoring the results. The issue may have been caused by a database resource issue and we have yet to confirm.

Thank you for your patience and we apologize for the inconvenience caused.

INVESTIGATING 3 months ago - at 09/16/2024 03:13PM

We are continuing to investigate the issue with our upstream provider.

INVESTIGATING 3 months ago - at 09/16/2024 11:22AM

We are currently investigating this issue which may have been potentially caused by the database migration maintenance from earlier.

Latest Xplenty outages

Dashboard and API Issues - 27 days ago
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Intermittent API issues - 3 months ago

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