Outage in Xplenty

Clusters Stuck on Creating, Jobs Not Running

Resolved Minor
August 08, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/08/2025 10:21AM

The incident has been resolved. The issue was caused by an issue on our upstream provider which caused clusters and jobs to not trigger. We will be working on improving our monitoring systems so we can detect the issue early. We apologize for the inconvenience caused.

MONITORING about 1 month ago - at 08/08/2025 08:24AM

The issue has been identified and a fix has been implemented. We are currently monitoring.

INVESTIGATING about 1 month ago - at 08/08/2025 08:13AM

We are currently investigating the issue.

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