Outage in Yardi

Issue impacting Yardi applications in the US East region

Resolved Major
January 10, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are aware of and investigating an issue that is impacting Yardi applications in the US East. We apologize for any inconvenience and appreciate your patience while we work through the problem.
Components affected
Yardi CRM Yardi US East Yardi Call Center Yardi Conversations Yardi ILS Yardi API Yardi Site Manager Yardi Home IQ Yardi Marketing & Property Websites Yardi Chat IQ Yardi Resident Services Yardi Online Leasing Yardi US East Yardi US East Yardi Social Housing Yardi StorageCafe Yardi SecureCafe
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/10/2025 11:34AM

This incident has been resolved.

MONITORING 4 months ago - at 01/10/2025 10:24AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 01/10/2025 09:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 01/10/2025 09:18AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 01/10/2025 09:16AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 01/10/2025 08:07AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 01/10/2025 07:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 01/10/2025 06:52AM

We are aware of and investigating an issue that is impacting Yardi applications in the US East. We apologize for any inconvenience and appreciate your patience while we work through the problem.

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