Outage in Yardi

CommercialCafe Tenant Portal

Resolved Major
January 14, 2025 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

CommercialCafe Tenant Portal is currently down for unplanned maintenance. We apologize for the inconvenience - our engineers are working to restore service. The Yardi Team
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/16/2025 04:36PM

The maintenance steps have been completed and the application is available. Thank you for your patience.

MONITORING 4 months ago - at 01/16/2025 01:27PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 01/16/2025 07:50AM

The maintenance on CommercialCafe Tenant Portal for North America clients has been completed. We continue rolling out updates to clients outside of North America and will update the site status below. We will provide another update at 8am PT. We appreciate your patience.

MONITORING 4 months ago - at 01/16/2025 06:09AM

The maintenance on CommercialCafe Tenant Portal for North America clients has been completed. We continue rolling out updates to clients outside of North America. We will provide another update at 8am PT. We appreciate your patience.

MONITORING 4 months ago - at 01/15/2025 10:40PM

Our engineers continue to implement the necessary resolution steps. The issue for majority of North America clients has been resolved with expected completion for the remainder by 8:00pm PT. We are rolling out maintenance to International clients. We will provide another update at 11pm PT. We appreciate your patience.

MONITORING 4 months ago - at 01/15/2025 04:15PM

Our engineers continue to implement the necessary resolution steps with expected completion by 12:00pm PT. The application will remain unavailable until this is complete. We appreciate your patience.

MONITORING 4 months ago - at 01/15/2025 06:10AM

Our engineers continue to implement the necessary resolution steps. The application will remain unavailable until this is complete. The next update will be at 8am Pacific Time. We appreciate your patience

MONITORING 4 months ago - at 01/15/2025 12:58AM

Our engineers have identified the root cause and are continuing to implement the necessary resolution steps. We expect application to be unavailable until this is complete. We will provide another update at 11:00pm Pacific Time. We appreciate your patience.

MONITORING 4 months ago - at 01/15/2025 12:45AM

Our engineers have identified the root cause and are continuing to implement the necessary resolution steps. We expect application to be unavailable until this is complete. We will provide another update at 11:00pm Pacific Time. We appreciate your patience.

MONITORING 4 months ago - at 01/14/2025 11:31PM

Our engineers have identified the root cause and are working to implement the necessary resolution steps. We expect application to be unavailable until this is complete. We will provide another update at 11:00pm Pacific Time. We appreciate your patience.

INVESTIGATING 4 months ago - at 01/14/2025 10:13PM

CommercialCafe Tenant Portal is currently down for unplanned maintenance. We apologize for the inconvenience - our engineers are working to restore service.

The Yardi Team

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