Outage in yasoon

Outlook Calendars for Confluence app inactive and cannot be activated

Resolved Minor
November 06, 2023 - Started about 1 year ago - Lasted 10 days
Official incident page

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Outage Details

We have identified a deployment issue with our Outlook calendar app. The app can currently not be used, as it cannot be activated since the last update. We are working to provide an update today that will fix the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/16/2023 03:26PM

We have successfully worked with Atlassian to re-enable Outlook Calendars for Confluence on all instances, so no manual activation should be necessary anymore. Sorry for the disruption, we'll make sure to post a post mortem in a timely manner.

MONITORING about 1 year ago - at 11/14/2023 10:06AM

We are still working with Atlassian to bulk-enable the app for all instances again. It's still possible to manually enable the app again, so we are lowering the impact.

MONITORING about 1 year ago - at 11/07/2023 08:44AM

After monitoring the situation, it appears that the app will not re-enable itself automatically, but this can be done manually via "Manage apps". We are working with Atlassian to re-enable the app for all customers.

MONITORING about 1 year ago - at 11/06/2023 03:33PM

A fix has been implemented. Currently a manual update of the app is required via "Manage apps", but should be picked up automatically after 24h.

MONITORING about 1 year ago - at 11/06/2023 03:32PM

A fix has been implemented. Currently a manual update of the app is required via "Manage apps", but should be picked up automatically after 24h.

IDENTIFIED about 1 year ago - at 11/06/2023 09:15AM

We have identified a deployment issue with our Outlook calendar app. The app can currently not be used, as it cannot be activated since the last update. We are working to provide an update today that will fix the issue.

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