This incident has been resolved on the Microsoft side, chats can now created normally again.
We are continuing to monitor for any further issues.
We are seeing some improvements to this issue but are closely monitoring this. Still awaiting feedback from Microsoft on the issue.
We are continuing to work with Microsoft on the issue and hope to have an update soon. If you see errors when creating chats, please try to create the chat again. It's also possible that the chat is created in Teams, despite an error being shown in Jira.
We are seeing a re-occurrence of the issue that happened a few weeks ago. We are currently seeing an increased amount of errors in the chat functionality, coming from the Microsoft Graph API. We'll provide an update once we have more information.
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