Outage in yasoon
Increase amount of errors around Chat functionality
Resolved MajorIncident Report
We are seeing a re-occurrence of the issue that happened a few weeks ago. We are currently seeing an increased amount of errors in the chat functionality, coming from the Microsoft Graph API. We'll provide an update once we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 02/10/2026 08:17AM
This incident has been resolved on the Microsoft side, chats can now created normally again.
MONITORING
18 days ago - at 02/09/2026 08:05AM
We are continuing to monitor for any further issues.
MONITORING
18 days ago - at 02/09/2026 08:05AM
We are seeing some improvements to this issue but are closely monitoring this. Still awaiting feedback from Microsoft on the issue.
IDENTIFIED
21 days ago - at 02/06/2026 08:43AM
We are continuing to work with Microsoft on the issue and hope to have an update soon. If you see errors when creating chats, please try to create the chat again. It's also possible that the chat is created in Teams, despite an error being shown in Jira.
IDENTIFIED
22 days ago - at 02/05/2026 01:02PM
We are seeing a re-occurrence of the issue that happened a few weeks ago. We are currently seeing an increased amount of errors in the chat functionality, coming from the Microsoft Graph API. We'll provide an update once we have more information.
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