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Outage in YCharts

Issue with Excel Addin versions less than 4.1

Resolved Minor
September 16, 2021 - Started over 4 years ago
Official incident page

Incident Report

We are working to fix an issue with Excel Addin versions less than 4.1. We expect a fix in the next hour. An immediate fix is to upgrade to the latest excel version: https://ycharts.com/excel

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Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 09/16/2021 02:25PM

This incident has been resolved.

MONITORING over 4 years ago - at 09/16/2021 02:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 4 years ago - at 09/16/2021 01:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 4 years ago - at 09/16/2021 01:28PM

We are working to fix an issue with Excel Addin versions less than 4.1. We expect a fix in the next hour.

An immediate fix is to upgrade to the latest excel version: https://ycharts.com/excel

Latest YCharts outages

Global Hosting Outage - 4 months ago
Excel Add-in Outage - over 1 year ago

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